Case 09 · Automotive since 2025

09

Documentation for vehicle conversions: making service knowledge findable worldwide

After sales IT · Senior IT Project Manager · MAN Truck & Bus · VAN Modification Center

Starting point

Converted at the factory. Documented nowhere.

Many configurations are converted at the MAN VAN Modification Center, but so far are not publicly documented. Workshops work on vehicles that differ from the base vehicle without finding the matching documentation in the MAN Service Portal. With the electrically converted TGE, the topic gains additional importance.

Gather first, build second

01

Current state captured

02

Implementation plan in place

03

Workshops with everyone involved

04

Requirements gathered, then built

The portal functions are being extended: significantly more options for uploading, viewing and downloading conversion documentation.

Designed to grow

Built for the first case. Meant for all.

Implemented for the concrete use cases first, but designed so that other MAN vehicles and converters benefit too, without having to be rebuilt later.

TGE · electrically converted — first use case
Further MAN vehicles
Further converters & configurations

A structure that carries beyond the first case

What I take away

Gathering properly before building saves a multiple in implementation.

And a solution designed from the start to reach beyond the first use case does not have to be rebuilt later.

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