Case 04 · Media · Streaming 2023 to 2025

04

Central ARD transcoding: taking over mid-project, go-live included

Streaming infrastructure · Project lead · SWR/ARD

Starting point

Taking over in the hot phase right before go-live.

The concept was in place, implementation was underway. Then my colleague was given another assignment within the company — and I took over the project completely.

The takeover timeline

01

Supporting project lead

02

Colleague moves on internally

03

Full takeover

04

Owned the go-live

05

Handover to successor

Safeguarding live operations

24h

support as part of the SLA with different service levels

2

support departments: extended capabilities until 5 pm, plus night operations

The most critical point was live: with on-demand a mistake can be corrected, with a live broadcast it cannot. For this, a high-availability concept was developed and tested.

Result

Go-live successful, stable afterwards without major outages.

The handover to the new external project lead worked without any break in the project.

What I take away

You rarely take over projects at the beginning. The value lies in getting up to speed quickly, carrying responsibility when it counts, and handing it over cleanly once the right person has been found.

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