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After sales IT · Senior IT Project Manager · MAN Truck & Bus · interface to Volkswagen
Starting point
The system behind it changes. Access must not.
A central documentation system on the VW side is being replaced by a successor system. For the workshops, the familiar, seamless access via the MAN Service Portal has to keep working with the new system too, without any break in daily work.
One access point, a system change behind it
Legacy system (VW side)
Successor system (VW side)
MAN Service Portal
workshops worldwide · unchanged entry point
Three core workstreams on the MAN side
SSO integration with the new system
so that access for the workshops stays as seamless as before
Go-live planning across both sides of the group
aligned with everyone involved · go-live scheduled for late 2026
Training material with the internal academy
so workshops experience the switch prepared rather than surprised
What I take away
A migration succeeds when the user barely notices it.
The real work is not in the new system but in the transitions: access, timing, preparing the people.